Job seekers complete the JSCI when they first register for employment assistance with Services Australia and any time they experience a change in their circumstances. The JSCI responses determine the appropriate employment service for the job seeker.
Services Australia or employment services providers conduct the JSCI with job seekers. Job seekers participating in the Online JSCI Trial can complete their JSCI using the Job Seeker Snapshot on the jobactive website. In general, job seekers participating in jobactive, Disability Employment Services (DES), Community Development Program (CDP), Transition to Work, Time to Work and ParentsNext employment services need a JSCI.
For information on JSCIs conducted by employment service providers, refer to the following guidelines specific to the respective programs:
- Disability Employment Services
- Community Development Program
- Transition to Work
- Time to Work Employment Services